Pastoral Care and Support

This is a caring school and we give priority to meeting the individual aspirations and needs of each young person, nurturing them to be the best they can be. We are committed to creating a reflective educational environment and a school community where we learn to know, to do, to be and to live together. 

Our Form tutors are key, constant supporters in a student’s school life, who wherever possible will move with the tutor group as they progress through the school.  Form time is an important part of the school day, students meet with their form tutor and form groups every morning for registration, and this tends to be a time when firm friendships and relationships are formed. Each tutor group joins the rest of the year group for a weekly assembly with their Year Team Lead and Senior Leaders.

As well as the tutors and Year Team Leads, we have Student Support Advisors (SSAs). These are non-teaching members of staff who work with the Year Team Leads in the support and running of the year group. Our SSAs can also support individuals and groups of students through emotional wellbeing sessions.

Parental Support

Need some support with parenting but don’t know where to look?
Surrey Family Learning offers FREE courses and workshops to help you create a better family life.

Are you worried about your child’s behaviour or development, or see your child struggling in school?

These courses can benefit you and your child. Book online today at:

Woking Food banks

In order to provide the most appropriate help for the circumstances of your situation Woking Foodbanks work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

Woking Salvation Army

The Salvation Army in Woking supports many people in the local community who are vulnerable and finding it difficult to cope.

Byfleet United Charity
The Essentials Grant can provide everyday items and services for families and individuals:

  • Foodbank and supermarket vouchers
  • Clothing and shoes
  • Furniture and carpets
  • Kitchen appliances and household goods
  • School uniforms
  • Payment of services
  • Debt and arrears assistance

Mental Health Crisis Helpline

Telephone: 0800 915 4644
Our Crisis Helpline is open 365 days a year, 24 hours a day.


If you are going through a hard time and you are not sure who to speak to, login to Kooth. You will find friendly councillors who can help you talk through your problems and help you with anything that’s on your mind. This could be about bullying, relationships, work life difficulties, money worries, problems at home, coping with stress, anxiety or grief from losing someone.

Young Minds (Support for young people and parents)

We provide young people with tools to look after their mental health. Our website is full of advice and information on what to do if you’re struggling with how you feel. We empower parents and adults who work with young people, to be the best support they can be to the young people in their lives. And we give young people the space and confidence to get their voices heard and change the world we live in. Together, we can create a world where no young person feels alone with their mental health.
We help parents and carers who are worried about their child’s mental health with tips, information and advice online and through our Parents Helpline service. Use our helpfinder to find the right support for you.


At North West Surrey Samaritans Samaritans we provide a safe place, where people can be themselves and talk about whatever is bothering them.
On the phone and over email we give people the space and time to work through their problems, helping them find their own way forward.
Being available twenty-four hours a day to provide emotional support for people who are struggling to cope or experiencing feelings of emotional distress, including those that might lead to suicide.
Reaching out to high risk groups and our community to reduce the risk of suicide.
Working in partnership with other organisations to reduce the number of people who die by suicide.

Your Sanctuary (domestic abuse support)

We work with a trauma-informed, needs led and holistic approach to support survivors of Domestic Abuse and their children. We seek to empower our clients to make informed choices about their lives and if necessary to advocate for them with other agencies, professionals and groups in order that they are treated with respect, dignity and understanding.


Childline is here to help anyone under 19 in the UK with any issue they’re going through. You can talk about anything. Whether it’s something big or small, our trained counsellors are here to support you. Childline is free, confidential and available any time, day or night.

Support and advice for parents and carers

Surrey Family Information Support services offers a range of safeguarding support ranging from general information and advice, to contacts in cases of emergencies

Providing parents with information

around gaming and gambling to support

their families, help build resilience

and establish a healthy online/offline balance.

Mental Health Support

Well Being Support